Get started
Setting the app up takes one project administrator, one Attio API key and about ten minutes. These pages walk the whole job in order, and the last one covers what to do when the card does not appear at the end of it.
The connection belongs to a project rather than to the site, so this is the route you take again for each project that needs it.
#In this section
Set up Attio for Jira on a projectWhat to line up before you start, the six questions setup asks, and the one answer that actually switches the customer card on for a Jira Service Management project.Create an Attio API keyThe app connects to Attio with one workspace API key per Jira project. It needs two read permissions, it is exactly 64 characters, and a key that fails the test is never stored.The six Attio setup steps in JiraConnect, Record type, Matching, Fields, Permissions and Placement: what each step asks, what it stores when you press Next, and which three answers clear the ones after them.Check the Attio card appears on an issueHow to prove the setup worked, what a healthy card looks like, and why an empty issue view is the normal appearance of several perfectly ordinary states.The Attio card did not appear after setupThe first four things to check when a finished setup shows nothing on a request, in the order that finds the cause fastest. It is almost never the Attio key.
#Related
One project, ten minutes.
