A value shows [unavailable] on the page
What you are seeing
A muted [unavailable] in the text of a page, where a value should be. Authors editing the page may instead see the variable's name with an Unavailable lozenge.
#Why it happens
Hover over the placeholder. The tooltip names the cause:
Tooltip | Cause | What to do |
|---|---|---|
You do not have permission to view this value | You cannot view the space that holds the variable. For a global variable, that is the Capable Asset Store space. | Ask a space administrator for View permission on that space. |
This value was deleted, or you do not have access to it | The variable was deleted or is in the trash, or Confluence is hiding it from you. | A space administrator can restore it from the space trash. Otherwise edit the page and choose another variable in the macro. |
Sign in to view this value | You are not signed in and the space is not open to visitors. | Sign in. |
This value could not be loaded. Reload the page to try again. | Confluence was busy or the network dropped, and the one automatic retry also failed. | Reload the page. |
#A few things that catch people out
The placeholder is usually doing its job: it keeps a value in a space you cannot see out of a page you can.
Two people can see the same page differently if only one of them can view the variable's space.
#Related
Found it? Good.
