# A value shows [unavailable] on the page

**What you are seeing**

A muted \[unavailable\] in the text of a page, where a value should be. Authors editing the page may instead see the variable's name with an **Unavailable** lozenge.

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## Why it happens

Hover over the placeholder. The tooltip names the cause:

| **Tooltip**                                                   | **Cause**                                                                                                        | **What to do**                                                                                                               |
| ------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------- |
| You do not have permission to view this value                 | You cannot view the space that holds the variable. For a global variable, that is the Capable Asset Store space. | Ask a space administrator for View permission on that space.                                                                 |
| This value was deleted, or you do not have access to it       | The variable was deleted or is in the trash, or Confluence is hiding it from you.                                | A space administrator can restore it from the space trash. Otherwise edit the page and choose another variable in the macro. |
| Sign in to view this value                                    | You are not signed in and the space is not open to visitors.                                                     | Sign in.                                                                                                                     |
| This value could not be loaded. Reload the page to try again. | Confluence was busy or the network dropped, and the one automatic retry also failed.                             | Reload the page.                                                                                                             |

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## A few things that catch people out

* The placeholder is usually doing its job: it keeps a value in a space you cannot see out of a page you can.
* Two people can see the same page differently if only one of them can view the variable's space.

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## Related

### [How a value appears on the page](https://help.gocapable.com/variables/how-a-value-appears-on-the-page.html)

Every placeholder explained.

### [Who can see a value](https://help.gocapable.com/variables/who-can-see-a-value.html)

Values follow space permissions.

### [Global variables are unavailable](https://help.gocapable.com/variables/global-variables-are-unavailable.html)

The Capable Asset Store.

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_Found it? Good._