Service incidents
Every incident that customers noticed is written up here and kept. Reports follow the same shape, so you can compare them, and each one states the data impact explicitly even when the answer is that there was none.
This is the record after the fact. For something happening right now, contact support.
#In this section
Forge invocation outage, January 2026A platform-wide Atlassian Forge failure stopped every Forge app loading, including ours.Intermittent user search failures, January 2026User lookups failed intermittently for a small number of customers over thirteen days.Intermittent content search failures, January 2026Content search returned incomplete results across several Capable apps.Diagram rendering degradation, June 2026Our diagram rendering service ran short of capacity, and a growing share of diagrams failed to draw.Interactive diagram issues, July 2026A rendering backend upgrade broke zoom controls and thumbnails on diagrams with links in them.How we report incidentsWhat we publish when something goes wrong, how quickly, and what every report contains.Incident report templateThe skeleton every incident report on this space follows. Copy it when writing a new one.
#Related
Honest, dated, and kept.
