# "Your Smartsheet plan does not include API access (Business or Enterprise is required)."

**What you are seeing**

"Your Smartsheet plan does not include API access (Business or Enterprise is required)."

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## Why it happens

The connected Smartsheet account is on a plan without API access.

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## What to do

Upgrade the Smartsheet plan, or keep using pasted publish links. The message confirms those still work.

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## Settings involved

| **Setting**                  | **Where**                                                                     | **What it does**                                                                                                                                                                                                             |
| ---------------------------- | ----------------------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Global settings → Smartsheet | Confluence settings → Apps → Smartsheet                                       | There are no Smartsheet-specific admin settings. The page shows only the Introduction / getting-started section and help links. Every other section is switched off for this app: Capabilities (suite only), Features (nothi |
| Smartsheet space page        | A space's page list → "Smartsheet" ("Browse and embed your Smartsheet views") | Three tabs. Introduction carries the help links. Space sheets scans Confluence pages for Smartsheet macros and needs no Smartsheet connection; each card carries a "used on N pages" badge and a right-click menu to copy th |
| Smartsheet connection        | Macro settings, or the connection chip on the Smartsheet space page           | One Smartsheet connection per Confluence user (not per site, not per macro). Connect opens a new browser tab for Smartsheet consent, asking for read and admin access to sheets. Switch account restarts consent and waits f |

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## Limits that apply here

| **Limit**                     | **Value** | **What happens** |
| ----------------------------- | --------- | ---------------- |
| Resolving a pasted sheet link | \-        | \-               |
| Switch account timeout        | \-        | \-               |
| Smartsheet plan               | \-        | \-               |

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## Related

["Page usage unavailable — Page usage needs an extra Confluence permission. A site admin can approveThe Confluence search permission comes with pending under app-managed permission enforceme](https://help.gocapable.com/smartsheet/page-usage-unavailable-page-usage-needs-an-extra-confluence-permission.html)

[Cannot connect an EU Smartsheet accountSign-in and every API call go to the .com endpoints; only the embed and auto-convert allow](https://help.gocapable.com/smartsheet/cannot-connect-an-eu-smartsheet-account.html)

[Permissions and accessThe rest of this family.](https://help.gocapable.com/smartsheet/permissions-and-access.html)

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