# Readers see a Connect panel instead of the interactive table

**What you are seeing**

Readers see a Connect panel instead of the interactive table

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## Why it happens

Viewer access was never set up, so the table can only be served to readers who have their own connected Smartsheet. And anonymous visitors cannot connect at all.

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## What to do

Open the macro settings and press "Set up viewer access" under "Enable viewer access for the interactive table".

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## Settings involved

| **Setting**           | **Where**                                                                     | **What it does**                                                                                                                                                                                                             |
| --------------------- | ----------------------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Smartsheet space page | A space's page list → "Smartsheet" ("Browse and embed your Smartsheet views") | Three tabs. Introduction carries the help links. Space sheets scans Confluence pages for Smartsheet macros and needs no Smartsheet connection; each card carries a "used on N pages" badge and a right-click menu to copy th |
| Smartsheet connection | Macro settings, or the connection chip on the Smartsheet space page           | One Smartsheet connection per Confluence user (not per site, not per macro). Connect opens a new browser tab for Smartsheet consent, asking for read and admin access to sheets. Switch account restarts consent and waits f |

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## Limits that apply here

| **Limit**       | **Value** | **What happens** |
| --------------- | --------- | ---------------- |
| Smartsheet plan | \-        | \-               |
| EU region       | \-        | \-               |

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## A few things that catch people out

* Production customers are on the legacy Connect app.
* The legacy token import depends on reading a reserved Confluence app property. If that read fails it falls back to a server-side site map that must be populated, otherwise previously connected users appear disconnected after the upgrade.
* Seven macro parameters exist only for compatibility with the old Connect app. Four of them (userAccountId, origin, option, outputType) are never read and changing them does nothing.

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## Related

[Interactive tables that used to work stopped showing dataEither the author disconnected their Smartsheet account (which drops the sheet bindings th](https://help.gocapable.com/smartsheet/interactive-tables-that-used-to-work-stopped-showing-data.html)

[After picking a different sheet the macro shows nothingChoosing a new sheet deliberately clears the old publish link and signature, because they ](https://help.gocapable.com/smartsheet/after-picking-a-different-sheet-the-macro-shows-nothing.html)

[Everything elseThe rest of this family.](https://help.gocapable.com/smartsheet/everything-else.html)

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