# Onboarding guide ## [#](#hi)👋 Hi, @unknown! Welcome to BrightMarket Analytics. We're glad you're here! I've put together this onboarding plan to help you get up to speed in your new role as a Senior Product Analyst on the Growth Insights team. Feel free to reach out if you have any questions 🙂 \- Olivia Bennett, Analytics Manager **BrightMarket Analytics** Customer intelligence for growing retail teams. [Welcome hub](https://example.com/brightmarket-welcome) --- Use these quick links during your first few weeks to find essential onboarding information, benefits guidance, and support channels. ℹī¸ **Quick links** * [Technical support helpdesk](https://example.com/helpdesk) * [Payroll and benefits guide](https://example.com/payroll-benefits) * [People directory](https://example.com/people-directory) * [Security and data privacy training](https://example.com/security-training) --- ## [#](#guiding-thoughts)🧭 Guiding thoughts Your first 90 days are about learning the business, building trusted relationships, and gradually taking ownership of analysis that helps the Growth team make better decisions. * **Take time to learn.** In your first 30 days, focus on understanding our customers, data model, product metrics, and decision-making rhythms before jumping into major recommendations. * **Invest in relationships.** By day 60, you should have regular connections with Product, Marketing, Sales, Customer Success, and Data Engineering partners. * **Don't be afraid to ask.** No one expects you to know how BrightMarket Analytics works right away. Ask questions early, document what you learn, and share improvements for the next new starter. * **Show your thinking.** When you present analysis, include assumptions, data quality notes, and the decision your work is intended to support. ## [#](#meet-your-team)🤝 Meet your team | **Who** | **What they can help with** | | ------------------------------------- | ------------------------------------------------------------------------------------------------------------------------- | | Olivia Bennett — Analytics Manager | Your role expectations, 30/60/90-day priorities, team rituals, stakeholder management, and coaching on analysis approach. | | Priya Shah — Senior Product Manager | Growth roadmap, activation experiments, product discovery, success metrics, and how analytics feeds product decisions. | | Tom Bennett — Data Engineering Lead | Warehouse structure, dbt models, event tracking, dashboard reliability, and how to request new data sources. | | Amelia Clarke — Customer Success Lead | Common customer questions, renewal risks, account health signals, and qualitative feedback from retail customers. | ## [#](#your-first-week)🌱 Your first week This first-week plan balances company onboarding, product learning, technical setup, and introductions with the people you'll work with most often. | **Monday** | **Tuesday** | **Wednesday** | **Thursday** | **Friday** | | ----------------------------------------------------------------------------------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------ | ---------------------------------------------------------------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------- | | Attend new starter orientation at 09:30 Set up laptop, SSO, email, calendar, and password manager Meet Olivia for your onboarding kickoff | Read the company strategy overview Review Growth Insights team charter Join team stand-up and introduce yourself | Complete data privacy and security training Walk through the product demo environment Meet Tom for warehouse and BI tooling overview | Review current activation dashboard Shadow Priya's weekly product review List first questions about metric definitions | Share a short intro post with the team Book recurring 1:1s with key partners Agree next week's focus with Olivia | | [Orientation schedule](https://example.com/new-starter-orientation) | [Company strategy](https://example.com/company-strategy) | [Security training](https://example.com/security-training) | [Activation dashboard](https://example.com/activation-dashboard) | [First-week check-in notes](https://example.com/first-week-checkin) | ## [#](#90-day-milestones)🌟 90-day milestones These milestones will help you and Olivia track progress in your first few 1:1s and make sure you're building confidence, context, and impact at a sustainable pace. | **Outcome** | **Steps** | | ----------------------------------------------------------------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | By day 30, I understand BrightMarket's product, customers, and core growth metrics. | Complete onboarding, security, and product training Meet at least eight core stakeholders Document definitions for activation, conversion, retention, and expansion metrics | | By day 60, I can independently deliver trusted analysis for Growth team decisions. | Own one weekly dashboard quality review Analyse the July onboarding experiment and present recommendations Create a reusable query pack for activation funnel analysis | | By day 90, I am driving measurable improvements in how the team uses data. | Lead a metrics review with Product and Marketing Publish a self-serve dashboard guide for non-technical users Agree next-quarter analytics priorities with Olivia and Priya | ## [#](#helpful-resources)💖 Helpful resources Here are practical resources to make your first few weeks smoother, from working norms to product context and useful social channels. * [Growth Insights team handbook](https://example.com/team-handbook) * [BrightMarket product and metrics glossary](https://example.com/glossary) * [How to ask for help effectively](https://example.com/asking-for-help) * [Company events calendar](https://example.com/events-calendar) * [Analytics style guide and dashboard standards](https://example.com/analytics-style-guide)