# Adding a domain is refused with "Safety check unavailable"

**What you are seeing**

Adding a domain is refused with "Safety check unavailable".

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## Why it happens

An automated name-safety review could not complete. It fails closed, so a timeout or outage blocks the domain.

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## What to do

Wait a few minutes and try again. If it persists, contact support.

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## Related

[Legitimate company domain was blocked as brand impersonationAn AI reviews requested names and can produce a false positive; there is no allowlist.](https://help.gocapable.com/sites/legitimate-company-domain-was-blocked-as-brand-impersonation.html)

[Custom domain is stuck on "Validating…"The certificate validation CNAME is missing, mistyped, or hidden behind a proxy or CDN. No](https://help.gocapable.com/sites/custom-domain-is-stuck-on-validating.html)

[Domain problemsThe rest of this family.](https://help.gocapable.com/sites/domain-problems.html)

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