# Brand new install does not appear on a production site

**What you are seeing**

A brand new install does not appear on a production site.

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## Why it happens

The same pattern as the other production apps.

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## What to do

This is an internal release-process step, not something a customer can fix. Raise it with the release owner.

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## Related

[Link was pasted into the editor, the macro appeared, but it shows the not-configured empty state andWhen Confluence auto-converts a pasted link it does not write anything into the macro's co](https://help.gocapable.com/power-bi/link-was-pasted-into-the-editor-the-macro-appeared-but-it-shows-the-not-configured-empty-state-and.html)

[Report frame appears but is blank, or shows a Power BI sign-in or permission messageCapable does not sign anyone in to Power BI. A secure report relies on the reader's own Mi](https://help.gocapable.com/power-bi/report-frame-appears-but-is-blank-or-shows-a-power-bi-sign-in-or-permission-message.html)

[Something is missing or looks wrongThe rest of this family.](https://help.gocapable.com/power-bi/something-is-missing-or-looks-wrong.html)

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