# Something is missing or looks wrong

Start from what you are seeing rather than from what you think is broken. Each page below names the symptom, explains why it happens, and says what to do about it.

Several of these are the product working as designed, which is worth knowing before anybody raises a ticket.

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## At a glance

| **Symptom**                                                         | **Usually because**                                                                                                                                     |
| ------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------- |
| PDF attached to the page is missing from the Attached File dropdown | The picker lists at most the first 250 attachments on the page and has no search, and it only shows files typed as PDF or generic binary or named .pdf. |

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## In this section

[PDF attached to the page is missing from the Attached File dropdownA PDF attached to the page is missing from the Attached File dropdown.](https://help.gocapable.com/pdf-embed/pdf-attached-to-the-page-is-missing-from-the-attached-file-dropdown.html)

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## Related

[TroubleshootingEvery symptom.](https://help.gocapable.com/pdf-embed/troubleshooting.html)

[ReferenceLimits and gaps.](https://help.gocapable.com/pdf-embed/reference.html)

[How it worksThe behaviour.](https://help.gocapable.com/pdf-embed/how-it-works.html)

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_Most of these are expected behaviour._