# Board is missing from a PDF or Word export, or from a published site

**What you are seeing**

The board is missing from a PDF or Word export, or from a published site.

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## Why it happens

There is no export renderer for Miro; the board is a live third-party frame.

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## What to do

Take a screenshot or export the board from Miro and place the image on the page if it must appear in exports.

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## Settings involved

| **Setting**  | **Where** | **What it does**                                                                                                                                                                                                             |
| ------------ | --------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Connect Miro | \-        | Starts the Miro authorisation in a new browser tab (OAuth providers block sign-in inside an iframe). The app then polls its own status every 2.5 seconds while the consent tab is open, and re-checks whenever you return to |
| Disconnect   | \-        | Deletes your stored Miro token on Capable's server. Board browsing, sharing and people sections stop working; boards already embedded on pages keep rendering.                                                               |
| Open Miro    | \-        | Opens https://miro.com/app/dashboard/ in a new tab from the gallery's connection chip.                                                                                                                                       |

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## Limits that apply here

| **Limit**                  | **Value**                              | **What happens** |
| -------------------------- | -------------------------------------- | ---------------- |
| Board picker page size     | 24 boards per page, with Previous/Next | \-               |
| Gallery team-boards tab    | Up to 50 boards, with no paging        | \-               |
| Miro's own board page size | 50 per request maximum                 | \-               |

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## A few things that catch people out

* A Miro board will not render in a Confluence PDF or Word export, or on a statically published site - it is a live third-party frame and no export renderer exists.
* Never remove or rename a stored macro parameter: unknown keys are stripped on save, so an undeclared parameter would be silently deleted from customer pages. Every field tolerates unexpected values so a legacy macro degrades to a working board rather than a blank one.

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## Related

[Macro shows an empty box - no board appearsThe Board URL is not a miro.com address. Confluence only permits framing miro.com, so anyt](https://help.gocapable.com/miro/macro-shows-an-empty-box-no-board-appears.html)

[Space boards tab is missing boards, or the "on N pages" count looks too lowThe scan is capped at 250 pages and 1000 macro instances per space.](https://help.gocapable.com/miro/space-boards-tab-is-missing-boards-or-the-on-n-pages-count-looks-too-low.html)

[Something is missing or looks wrongThe rest of this family.](https://help.gocapable.com/miro/something-is-missing-or-looks-wrong.html)

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_Found it? Good._