# Results that look wrong

Start from what you are seeing. Each page names the symptom, explains the cause, and says what to do next.

Several of these are not faults at all: they are numbers that look alarming and are not, which is worth knowing before anybody raises a ticket.

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## Symptoms

[My results disappearedRun results live only in this browser tab. Back to selection, Start migration, navigating away from the migrat](https://help.gocapable.com/migration/my-results-disappeared.html)

[The Unsupported count is enormousUnsupported counts more than "we cannot convert this". It also counts every case where a selected migrator had](https://help.gocapable.com/migration/the-unsupported-count-is-enormous.html)

[The failure count does not match the bannerThey measure different things. The card counts individual macros; the banner counts pages that had at least on](https://help.gocapable.com/migration/the-failure-count-does-not-match-the-banner.html)

[Pages I expected are missing from the logPages the search returned without resolvable space information are dropped from the run entirely. They are cou](https://help.gocapable.com/migration/pages-i-expected-are-missing-from-the-log.html)

[A failure has no hint and I do not recognise itCapable recognises a fixed set of common failure causes by their wording. Anything it does not recognise is ba](https://help.gocapable.com/migration/a-failure-has-no-hint-and-i-do-not-recognise-it.html)

[An old log shows panel failures on pages that saved correctlyA second known, since-fixed false-failure class: Confluence's page save could return an opaque error while sti](https://help.gocapable.com/migration/an-old-log-shows-panel-failures-on-pages-that-saved-correctly.html)

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## Everything under here

[My results disappearedI finished a long run, clicked Back to selection, and all my results are gone.](https://help.gocapable.com/migration/my-results-disappeared.html)[The Unsupported count is enormousThe Unsupported count is enormous and looks like a disaster.](https://help.gocapable.com/migration/the-unsupported-count-is-enormous.html)[The failure count does not match the banner"Macros failed" says one number but the completion banner says a different one.](https://help.gocapable.com/migration/the-failure-count-does-not-match-the-banner.html)[Pages I expected are missing from the logPages I expected to be migrated do not appear in the log at all.](https://help.gocapable.com/migration/pages-i-expected-are-missing-from-the-log.html)[A failure has no hint and I do not recognise itA failure looks unfamiliar and there is no hint.](https://help.gocapable.com/migration/a-failure-has-no-hint-and-i-do-not-recognise-it.html)[An old log shows panel failures on pages that saved correctlyAn old log shows a large number of panel failures on pages that actually saved correctly.](https://help.gocapable.com/migration/an-old-log-shows-panel-failures-on-pages-that-saved-correctly.html)

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## Related

[TroubleshootingEvery symptom.](https://help.gocapable.com/migration/troubleshooting.html)

[Repair and rollbackFixing forward.](https://help.gocapable.com/migration/repair-and-rollback.html)

[Results and logsReading the report.](https://help.gocapable.com/migration/results-and-logs.html)

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_Read the number before you panic about it._