# Problems running a migration

Start from what you are seeing. Each page names the symptom, explains the cause, and says what to do next.

Several of these are not faults at all: they are numbers that look alarming and are not, which is worth knowing before anybody raises a ticket.

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## Symptoms

[A clean dry run, then thousands of draw.io failuresVerification does not exercise the real conversion for draw.io. It substitutes a stand-in drawing rather than ](https://help.gocapable.com/migration/a-clean-dry-run-then-thousands-of-draw-io-failures.html)

[A macro shows zero pages and cannot be tickedA row is only selectable when its count is above zero, and count queries that fail — because the vendor app is](https://help.gocapable.com/migration/a-macro-shows-zero-pages-and-cannot-be-ticked.html)

[The run stopped part way throughThe run executes entirely in this browser tab. Closing the tab, navigating away, the machine sleeping or the n](https://help.gocapable.com/migration/the-run-stopped-part-way-through.html)

[Lots of pages failed on permissionsThe migrating account cannot edit those pages, or they are restricted.](https://help.gocapable.com/migration/lots-of-pages-failed-on-permissions.html)

[The run hit rate limits or timeoutsConfluence throttled the requests, or the network dropped. Requests already retry with backoff, but a heavy ru](https://help.gocapable.com/migration/the-run-hit-rate-limits-or-timeouts.html)

[Every migrated page shows its content twice"Keep source macros" was on, which adds the Capable macro next to the untouched original rather than replacing](https://help.gocapable.com/migration/every-migrated-page-shows-its-content-twice.html)

[I cannot find the Migration tabThe Migration section is hidden entirely in Capable apps that have nothing to migrate from (Quality, Calendar,](https://help.gocapable.com/migration/i-cannot-find-the-migration-tab.html)

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## Everything under here

[A clean dry run, then thousands of draw.io failuresThe dry run reported clean, but the real migration produced thousands of draw.io failures.](https://help.gocapable.com/migration/a-clean-dry-run-then-thousands-of-draw-io-failures.html)[A macro shows zero pages and cannot be tickedA macro row shows zero pages and cannot be ticked, even though the macro is definitely used.](https://help.gocapable.com/migration/a-macro-shows-zero-pages-and-cannot-be-ticked.html)[The run stopped part way throughThe run stopped part way through and I do not know how far it got.](https://help.gocapable.com/migration/the-run-stopped-part-way-through.html)[Lots of pages failed on permissionsMany pages failed with a permission error.](https://help.gocapable.com/migration/lots-of-pages-failed-on-permissions.html)[The run hit rate limits or timeoutsThe run failed on rate limiting or timeouts.](https://help.gocapable.com/migration/the-run-hit-rate-limits-or-timeouts.html)[Every migrated page shows its content twiceEvery migrated page now shows its content twice.](https://help.gocapable.com/migration/every-migrated-page-shows-its-content-twice.html)[I cannot find the Migration tabI cannot find the Migration tab in my Capable app, or the migrator list looks different from a colleague's.](https://help.gocapable.com/migration/i-cannot-find-the-migration-tab.html)

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## Related

[TroubleshootingEvery symptom.](https://help.gocapable.com/migration/troubleshooting.html)

[Repair and rollbackFixing forward.](https://help.gocapable.com/migration/repair-and-rollback.html)

[Results and logsReading the report.](https://help.gocapable.com/migration/results-and-logs.html)

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_Most of these are the filter or the permissions._