# Logged-out or anonymous viewers see nothing from the app

**What you are seeing**

Logged-out or anonymous viewers see nothing from the app.

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## Why it happens

Both surfaces are set to display only for logged-in users, and there is no anonymous or read-only mode.

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## What to do

Ask viewers to sign in. There is no configuration that can change this.

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## A few things that catch people out

* Logged-out and anonymous users never see either surface; there is no anonymous or unlicensed read-only mode.

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## Related

[Whole panel or global page is replaced by a yellow 'License Not Found' or red 'License expired' cardLicensing is enabled in production and the site has no active licence, or the licence or t](https://help.gocapable.com/jira-markdown/whole-panel-or-global-page-is-replaced-by-a-yellow-license-not-found-or-red-license-expired-card.html)

[Links inside the licence warning card go nowhere usefulThe card links to a Confluence app-management path and to a Marketplace URL that does not ](https://help.gocapable.com/jira-markdown/links-inside-the-licence-warning-card-go-nowhere-useful.html)

[Permissions and accessThe rest of this family.](https://help.gocapable.com/jira-markdown/permissions-and-access.html)

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