# Export and published sites

Start from what you are seeing rather than from what you think is broken. Each page below names the symptom, explains why it happens, and says what to do about it.

Several of these are the product working as designed, which is worth knowing before anybody raises a ticket.

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## At a glance

| **Symptom**                                                                                          | **Usually because**                                                                                                                |
| ---------------------------------------------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------- |
| There is no admin, project or site settings screen anywhere for the app                              | The Jira edition ships no settings UI at all. This is by design, not a missing installation step.                                  |
| There is no way to download or export a diagram from the app, and diagrams do not appear in issue ex | No download or export control is rendered anywhere in the Jira UI, and Jira's own issue export and print do not render app panels. |

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## In this section

[There is no admin, project or site settings screen anywhere for the appThere is no admin, project or site settings screen anywhere for the app.](https://help.gocapable.com/jira-diagrams/there-is-no-admin-project-or-site-settings-screen-anywhere-for-the-app.html)[There is no way to download or export a diagram from the app, and diagrams do not appear in issue exThere is no way to download or export a diagram from the app, and diagrams do not appear in issue exports or printouts.](https://help.gocapable.com/jira-diagrams/there-is-no-way-to-download-or-export-a-diagram-from-the-app-and-diagrams-do-not-appear-in-issue-ex.html)

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## Related

[TroubleshootingEvery symptom.](https://help.gocapable.com/jira-diagrams/troubleshooting.html)

[ReferenceLimits and gaps.](https://help.gocapable.com/jira-diagrams/reference.html)

[How it worksThe behaviour.](https://help.gocapable.com/jira-diagrams/how-it-works.html)

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_Most of these are expected behaviour._