# Frequently asked questions about images in Confluence Short answers to the questions we hear most, each with a link to the page that explains it properly. --- ## The library ### Does Capable Images compress my images? No. Uploaded files are kept exactly as you uploaded them; only the thumbnail used for browsing is made smaller. Page attachments over 3 MB are made smaller when you import them into the library, and so are large images saved from the editor. See [Upload](https://help.gocapable.com/images/upload.html). ### Why will the Upload button not let me pick an SVG? Its file picker does not offer SVG, ICO or JFIF. Drag those files onto the library instead. See [the troubleshooting page](https://help.gocapable.com/images/can-drag-an-svg-into-the-library-but-the-upload-button-will-not-let-me-choose-one.html). ### If I delete a folder, are its images deleted? No. Deleting a folder removes only the folder. See [Deleted a folder and the images that were in it are unaccounted for](https://help.gocapable.com/images/deleted-a-folder-and-the-images-that-were-in-it-are-unaccounted-for.html). ### Who can change the global image library? Anyone with add and delete permission in the space that stores global images. A site administrator manages that from Capable's settings. See [Images settings](https://help.gocapable.com/images/images-settings.html). ### Can I turn Images off for a single space? No. Images can be hidden for the whole site, not per space. See [Cannot turn Images off for a single space](https://help.gocapable.com/images/cannot-turn-images-off-for-a-single-space.html). --- ## Images on pages ### How do I annotate an image? Insert one page attachment or stock photo with the Image macro and choose **Edit first** to crop and add arrows, boxes and text. See [Annotate an image in Confluence](https://help.gocapable.com/images/annotate-an-image-in-confluence.html). ### Why does a page say This image could not be found? The library image it referenced was deleted. Insert another image, and next time upload a new version rather than deleting. See [Page shows This image could not be found](https://help.gocapable.com/images/page-shows-this-image-could-not-be-found-where-an-image-used-to-be.html). ### Why do logged-out visitors see Sign in to view this image? Library references are loaded for each signed-in reader. For public pages, insert a plain copy instead. See [Two insert modes](https://help.gocapable.com/images/two-insert-modes.html). ### Why did a Banner or Cards image not change when I updated it in the library? Formatting macros store a direct link to the file, not a reference, so they keep the version you picked. Pick the image again in that macro. See [the troubleshooting page](https://help.gocapable.com/images/capable-macro-banner-cards-gallery-compare-background-stopped-showing-its-image-after-i-update.html). ### Why is my gallery missing from a PDF or Word export? Galleries are loaded live when the page is viewed, so exports cannot include them. Use plain images for content that must export. See [Gallery does not appear in a PDF or Word export](https://help.gocapable.com/images/gallery-does-not-appear-in-a-pdf-or-word-export.html). ### Why is a page missing from Used on Pages? Only Image reference macros are counted, at most 25 pages are shown, and a very recent edit may not be indexed yet. See [Used on Pages](https://help.gocapable.com/images/used-on-pages.html). --- ## Related ### [Building a Confluence image library](https://help.gocapable.com/images/building-a-confluence-image-library.html) Filling and tidying the library. ### [Adding images to Confluence pages](https://help.gocapable.com/images/adding-images-to-confluence-pages.html) Putting images on pages. ### [Troubleshooting](https://help.gocapable.com/images/troubleshooting.html) Every symptom, with the cause and the fix. --- _Not here? The troubleshooting pages go deeper._