# User gets a permission error opening the reports or the macro shows nothing for them

**What you are seeing**

A user gets a permission error opening the reports or the macro shows nothing for them.

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## Why it happens

Allowed groups is set and they are not a member, and they are not a Confluence admin.

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## What to do

Add their group under Reporting > Allowed groups, or clear the list to let all logged-in users view reports. Confluence admins always retain access.

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## Related

[Nothing is collected anywhere after a licence lapseLicence enforcement is active in production. An unlicensed site gets no measurement ID bac](https://help.gocapable.com/google-analytics/nothing-is-collected-anywhere-after-a-licence-lapse.html)

[Permissions and accessThe rest of this family.](https://help.gocapable.com/google-analytics/permissions-and-access.html)

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