# Reports are completely empty but the notice bar says "waiting for your first analytics data"

**What you are seeing**

Reports are completely empty but the notice bar says "waiting for your first analytics data".

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## Why it happens

No GA4 property has been selected in settings. Every report returns empty rather than erroring, which looks identical to a data-lag problem.

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## What to do

Open the settings page, connect Google if you have not, and choose a GA4 property in the Connect Google panel. Then reload the reports.

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## Settings involved

| **Setting**                              | **Where**                                              | **What it does**                                                                                                                                                                                                             |
| ---------------------------------------- | ------------------------------------------------------ | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| GA4 property                             | Settings > Apps > Google Analytics > Connect Google    | Which GA4 property the in-Confluence reports read from. Also scopes the data stream, API secret and custom dimension controls.                                                                                               |
| Measurement ID                           | Settings > Apps > Google Analytics > View tracking     | The GA4 tag ID (G-XXXXXXXXXX). This is the single required setting: nothing is collected anywhere until it is set.                                                                                                           |
| Custom dimensions (GA4) - Sync / Refresh | Settings > Apps > Google Analytics > Enhanced tracking | Creates the app's 14 custom dimensions in your GA4 property. Five are required (space key, hashed account id, content id, content type, content version) and back the core reports; nine are optional and each unlocks a rep |

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## Limits that apply here

| **Limit**               | **Value** | **What happens**                                                                                                   |
| ----------------------- | --------- | ------------------------------------------------------------------------------------------------------------------ |
| Reports page date range | \-        | Default 30 days.                                                                                                   |
| Historical lookback     | \-        | The health check that drives the reports notice bar looks back 400 days, matching GA4's default retention ceiling. |

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## Related

[Users and Sessions numbers from search, comment and page-edit events look wrong or far too lowAll server-sent events deliberately share one Google client identity across every user and](https://help.gocapable.com/google-analytics/users-and-sessions-numbers-from-search-comment-and-page-edit-events-look-wrong-or-far-too-low.html)

[Raw and Searches tabs are missing from the reports"Show sensitive data panels" is off, which is the default. It is enforced on the server, s](https://help.gocapable.com/google-analytics/raw-and-searches-tabs-are-missing-from-the-reports.html)

[Something is missing or looks wrongThe rest of this family.](https://help.gocapable.com/google-analytics/something-is-missing-or-looks-wrong.html)

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_Found it? Good._