# Macro says none of my accounts have access, but I am certain I do

**What you are seeing**

The macro says none of my accounts have access, but I am certain I do.

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## Why it happens

Very likely GitHub rate limiting. A 403 from GitHub is classified as an access error regardless of why it was returned, and there is no rate-limit detection, retry or backoff anywhere in the capability.

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## What to do

Wait a few minutes and press Refresh. Reduce the number of GitHub macros on a single page, since every macro re-fetches on every view.

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## Settings involved

| **Setting**                       | **Where**                                                                                         | **What it does**                                                                                                                                                                                                             |
| --------------------------------- | ------------------------------------------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Hide GitHub across the whole site | App property \`capable-global-hidden-capabilities\`, object name \`hiddenCapabilities\`, value    | Hides the capability tenant-wide. IMPORTANT: this gates the BYLINE ONLY. The macro module has no display conditions, so hiding the capability does not stop existing GitHub macros from rendering on pages.                  |
| Turn GitHub on or off per space   | Space property \`<APP\_HASH>\_capable\`, object name \`capabilities.alwaysOff\` / \`capabilities. | AlwaysOff suppresses the byline in that space; alwaysOn shows it even on pages with no GitHub macro. Again, byline only. Macros still render.                                                                                |
| Unlicensed and anonymous access   | Not user-configurable                                                                             | Granted on the MACRO module only, for both 'unlicensed' and 'anonymous'. So a reader outside the licence, or logged out entirely, still sees public file content in the degraded read-only branch. But gets no "Github" byli |

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## Limits that apply here

| **Limit**                                    | **Value** | **What happens** |
| -------------------------------------------- | --------- | ---------------- |
| Image rendering capped at 800px tall         | \-        | \-               |
| Code viewer capped at 600px tall             | \-        | \-               |
| Markdown switches to virtualised rendering a | \-        | \-               |

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## Related

[Cannot find a "Connections" area on the Capable → Github page](https://help.gocapable.com/git/cannot-find-a-connections-area-on-the-capable-github-page.html)

[There is a Description setting but I cannot find anywhere to type one, and nothing showsThe picker's save routine does not even write the key.](https://help.gocapable.com/git/there-is-a-description-setting-but-i-cannot-find-anywhere-to-type-one-and-nothing-shows.html)

[Permissions and accessThe rest of this family.](https://help.gocapable.com/git/permissions-and-access.html)

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_Found it? Good._