# Exported the page to PDF or Word and the GitHub file is missing, with no explanation

**What you are seeing**

I exported the page to PDF or Word and the GitHub file is missing, with no explanation.

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## Why it happens

* Not supported

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## What to do

Expect neither the file nor a warning. Just Confluence's own unrendered-macro placeholder. Copy the content into the page manually if it must appear in an export.

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## Settings involved

| **Setting**                        | **Where**                                                                                         | **What it does**                                                                                                                                                                                                             |
| ---------------------------------- | ------------------------------------------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| There is no GitHub settings screen | Nowhere                                                                                           | The git capability declares no global settings tab and no space settings tab, so GitHub contributes nothing to Capable global settings or space settings. There is also no admin "connect the site to GitHub" screen, becaus |
| Hide GitHub across the whole site  | App property \`capable-global-hidden-capabilities\`, object name \`hiddenCapabilities\`, value    | Hides the capability tenant-wide. IMPORTANT: this gates the BYLINE ONLY. The macro module has no display conditions, so hiding the capability does not stop existing GitHub macros from rendering on pages.                  |
| Turn GitHub on or off per space    | Space property \`<APP\_HASH>\_capable\`, object name \`capabilities.alwaysOff\` / \`capabilities. | AlwaysOff suppresses the byline in that space; alwaysOn shows it even on pages with no GitHub macro. Again, byline only. Macros still render.                                                                                |

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## Limits that apply here

| **Limit**                                 | **Value** | **What happens**                                                                                                                           |
| ----------------------------------------- | --------- | ------------------------------------------------------------------------------------------------------------------------------------------ |
| Auto-convert: only two hosts              | \-        | Github.com blob links and raw.githubusercontent.com links only. Directory (tree/) links, gists and GitHub Enterprise hosts do not convert. |
| Connect polling gives up after 30 seconds | \-        | \-                                                                                                                                         |
| No caching of file content                | \-        | Every render of a GitHub-file macro re-fetches the file. A page with many GitHub macros consumes GitHub API budget on every view.          |

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## Related

[Macro shows "This file is empty"The file really is zero bytes or empty. This message is shown to every viewer, rather than](https://help.gocapable.com/git/macro-shows-this-file-is-empty.html)

[Branch or a folder entry I expect is missing from the pickerOnly the first 100 branches are ever fetched, with no pagination, and directory listings a](https://help.gocapable.com/git/branch-or-a-folder-entry-i-expect-is-missing-from-the-picker.html)

[Something is missing or looks wrongThe rest of this family.](https://help.gocapable.com/git/something-is-missing-or-looks-wrong.html)

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_Found it? Good._