# Everything else Start from what you are seeing rather than from what you think is broken. Each page below names the symptom, explains why it happens, and says what to do about it. Several of these are the product working as designed, which is worth knowing before anybody raises a ticket. --- ## At a glance | **Symptom** | **Usually because** | | ---------------------------------------------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | Turned off "Show Line Numbers" but the line-number gutter is still there | The setting is completely inert in both directions. The macro reads the value into an unused variable, and the code viewer it renders has no line-number option to pass it to. One layer down, | | Set a Title in the Browse GitHub picker but no heading appears on the page | The title is collected and stored but never rendered. The macro header always shows owner/repo/path instead. | | Turned "Show Border" off (or on) and the file looks exactly the same | Show Border only affects the macro's non-content states. The unconfigured "Select File" invitation and the anonymous, not-connected and error cards. A successfully loaded file is never borde | | Re-picked the file through Browse GitHub and my Show Border / Show Line Numbers choices reset, and m | Saving from the picker rebuilds the whole configuration from scratch with Show Border and Show Line Numbers hard-coded to true and no description key at all, overwriting anything previously | | Pasted a link with a line range like #L10-L20 but the whole file is shown | The line numbers are read out of the URL but there is nowhere to store them. The macro configuration has no line-range fields. So they are dropped. | | Pasted a GitHub URL and it did not turn into a macro | Only github.com /blob/ links and raw.githubusercontent.com links auto-convert, and only up to 10 path segments after the branch. Directory (tree/) links, gist links, GitHub Enterprise hosts, | | Pasted a link like github.com/owner/repo/blob/refs/heads/main/file.md and the macro is broken | The parser used by auto-convert takes the third path segment as the branch without checking, so it reads the branch as "refs" and the file path as "heads/main/file.md". The picker's own pars | | Logged-out readers see a sign-in notice instead of the file | For an anonymous reader the app tries the public raw fetch and nothing else. Deliberately, so a stranger is never ambushed with an OAuth window. The notice intentionally does not name the re | | Disconnect button does nothing | Every Disconnect control just shows a message telling you where to go. | | GitHub asks me to authorise again every single time, even though I already connected | The authorisation step hard-codes a consent prompt, and most paths in the app request a fresh connection. | | Connection stopped working and I have to reconnect from scratch | The GitHub provider declares no token-refresh action, so an expired token cannot be renewed silently. | | File on the page changed even though nobody edited the Confluence page | The macro is a live window, not a snapshot. Content is fetched fresh on every view from the branch you configured, and nothing is stored in the page. | | Macro shows an error, and the file used to be there | The file was deleted or renamed, or the branch was renamed or removed. Because content is fetched live, this turns into an error card immediately. | | Filtered search by File Type "ts" (or "py") as the help text suggests and got no results | The help text promises file extensions, but what is actually stored is a broad category. The stored values are markdown, diagram, code, text, config, markup, data and image. | --- ## In this section [Turned off "Show Line Numbers" but the line-number gutter is still thereI turned off "Show Line Numbers" but the line-number gutter is still there.](https://help.gocapable.com/git/turned-off-show-line-numbers-but-the-line-number-gutter-is-still-there.html)[Set a Title in the Browse GitHub picker but no heading appears on the pageI set a Title in the Browse GitHub picker but no heading appears on the page.](https://help.gocapable.com/git/set-a-title-in-the-browse-github-picker-but-no-heading-appears-on-the-page.html)[Turned "Show Border" off (or on) and the file looks exactly the sameI turned "Show Border" off (or on) and the file looks exactly the same.](https://help.gocapable.com/git/turned-show-border-off-or-on-and-the-file-looks-exactly-the-same.html)[Re-picked the file through Browse GitHub and my Show Border / Show Line Numbers choices reset, and mI re-picked the file through Browse GitHub and my Show Border / Show Line Numbers choices reset, and my description vanished.](https://help.gocapable.com/git/re-picked-the-file-through-browse-github-and-my-show-border-show-line-numbers-choices-reset-and-m.html)[Pasted a link with a line range like #L10-L20 but the whole file is shownI pasted a link with a line range like #L10-L20 but the whole file is shown.](https://help.gocapable.com/git/pasted-a-link-with-a-line-range-like-l10-l20-but-the-whole-file-is-shown.html)[Pasted a GitHub URL and it did not turn into a macroI pasted a GitHub URL and it did not turn into a macro.](https://help.gocapable.com/git/pasted-a-github-url-and-it-did-not-turn-into-a-macro.html)[Pasted a link like github.com/owner/repo/blob/refs/heads/main/file.md and the macro is brokenI pasted a link like github.com/owner/repo/blob/refs/heads/main/file.md and the macro is broken.](https://help.gocapable.com/git/pasted-a-link-like-github-com-owner-repo-blob-refs-heads-main-file-md-and-the-macro-is-broken.html)[Logged-out readers see a sign-in notice instead of the fileLogged-out readers see a sign-in notice instead of the file.](https://help.gocapable.com/git/logged-out-readers-see-a-sign-in-notice-instead-of-the-file.html)[Disconnect button does nothingThe Disconnect button does nothing.](https://help.gocapable.com/git/disconnect-button-does-nothing.html)[GitHub asks me to authorise again every single time, even though I already connectedGitHub asks me to authorise again every single time, even though I already connected.](https://help.gocapable.com/git/github-asks-me-to-authorise-again-every-single-time-even-though-i-already-connected.html)[Connection stopped working and I have to reconnect from scratchMy connection stopped working and I have to reconnect from scratch.](https://help.gocapable.com/git/connection-stopped-working-and-i-have-to-reconnect-from-scratch.html)[File on the page changed even though nobody edited the Confluence pageThe file on the page changed even though nobody edited the Confluence page.](https://help.gocapable.com/git/file-on-the-page-changed-even-though-nobody-edited-the-confluence-page.html)[Macro shows an error, and the file used to be thereThe macro shows an error, and the file used to be there.](https://help.gocapable.com/git/macro-shows-an-error-and-the-file-used-to-be-there.html)[Filtered search by File Type "ts" (or "py") as the help text suggests and got no resultsI filtered search by File Type "ts" (or "py") as the help text suggests and got no results.](https://help.gocapable.com/git/filtered-search-by-file-type-ts-or-py-as-the-help-text-suggests-and-got-no-results.html) --- ## Related [TroubleshootingEvery symptom.](https://help.gocapable.com/git/troubleshooting.html) [ReferenceLimits and gaps.](https://help.gocapable.com/git/reference.html) [How it worksThe behaviour.](https://help.gocapable.com/git/how-it-works.html) --- _Most of these are expected behaviour._