# Known issues Everything on this page is a known limitation rather than a fault to report. Each one has a cause we understand and a workaround that takes less time than raising a ticket. ℹ️ **If your problem is not listed here, it is not known.** Please do report it. [Troubleshooting](https://help.gocapable.com/diagrams/troubleshooting.html) covers the common symptoms first, and anything that survives those checks is worth telling us about. --- ## Current known issues [Template indexing delayA new diagram template can take a few minutes to appear in the template picker while indexing catches up.](https://help.gocapable.com/diagrams/template-indexing-delay.html) --- _Known beats mysterious._