Release Schedule

To ensure stability, transparency, and early feedback from our customers, Capable follows a three-stage release process for all product updates.

Stage 1: Beta Programme (Invite Only)

Our beta programme allows large customers to preview upcoming features and fixes before they’re released more broadly.

• Participation is invite-only and intended for customers who want early access and can provide feedback.

• The beta app runs in a separate environment, not connected to your production data.

• This environment is designed for feature testing only - it is not production-compatible.

Stage 2: Major Release

When a new version of the app is ready, we publish a major release that includes new features, improvements, and bug fixes.

• This version is immediately available to new customers.

• Existing customers can choose when to upgrade within their admin settings.

• We recommend using your sandbox environment to perform any User Acceptance Testing (UAT) with real production data before upgrading your live system.

Stage 3: Automatic Upgrade

After 4 weeks, if no special arrangement has been made with Capable, all customers will be automatically upgraded to the latest version.

• This ensures all environments remain secure and aligned with the latest platform improvements.

Security Patches and Support Policy

• Security patches are applied to the latest version and the previous version only.

• Any versions older than that are unsupported, and customers on those versions will not receive support or patches