Public Documentation
Deliver polished, accessible content to your audience—your way.
Public-facing documentation is your brand's handshake with the world. Whether it's user guides, FAQs, or onboarding materials, your content needs to be accurate, timely, and easily accessible.
Capable Publishing ensures your documentation is not only well-crafted but also reaches your audience through the channels that best suit your needs.
🚀 Publishing Options for Your Documentation
After your content has been approved and published using Capable Publishing, you have several options to make it accessible to your audience:
1. Confluence Anonymous Access
Enable public access to your published Confluence spaces, allowing anyone to view your documentation without logging in.
Setup: Configure global and space permissions to grant anonymous access.
Ideal for: Quickly sharing content without additional tools or platforms.
Learn more about Confluence Anonymous Access
2. Jira Service Management Portal
Integrate your approved documentation directly into your Jira Service Management customer portal.
Features: Customers can search for solutions before submitting support requests
Ideal for: Enhancing self-service support and reducing ticket volume.
3. Refined Sites
Create a customized documentation site with enhanced navigation and branding of verified content.
Features: Drag-and-drop site builder, multiple site configurations (public, private, support).
Ideal for: Organizations seeking a tailored user experience.
Learn more about Refined Sites
4. Scroll Sites*
Transform your Confluence content into a branded, user-friendly help center of approved docs.
Features: Customizable themes, version control, and responsive design.
Ideal for: Providing a professional, navigable documentation site.
*Scroll Sites currently does not support automatic publishing and requires manual action.
🧩 Seamless Integration
Capable Publishing works hand-in-hand with these platforms:
Automated Publishing: Once content is approved, it's automatically published to your chosen platform.
Version Control: Maintain consistency across platforms with synchronized updates.
Access Management: Control who sees what, ensuring the right audience accesses the right content.
✅ Summary
Capable Publishing empowers you to:
Maintain high-quality, reviewed documentation.
Choose the best platform to reach your audience.
Ensure consistent, up-to-date information across all channels.
Ready to elevate your public documentation? Explore our integration guides or contact our support team to get started.