ISO/27001 with Confluence
Capable Approvals for Confluence supports organizations implementing or maintaining an ISO/IEC 27001-compliant Information Security Management System (ISMS) by enabling secure, accountable, and traceable approval workflows directly within Confluence. This article explains how Capable contributes to ISO 27001 controls, helping your team embed information security into your documentation processes.
✉️ What Is ISO/IEC 27001?
ISO/IEC 27001 is an international standard for managing information security. It specifies the requirements for establishing, implementing, maintaining, and continually improving an Information Security Management System (ISMS).
The standard outlines both:
Annex A controls (specific security practices)
Clause 4–10 requirements (management system and documentation requirements)
Achieving compliance requires a combination of policy, process, access control, monitoring, and traceability—all of which Capable Approvals helps support.
✅ Capable Approvals ISO 27001 Alignment Checklist
The table below outlines specific ISO 27001 clauses and Annex A controls that Capable Approvals helps address:
ISO 27001 Reference | Requirement | How Capable Approvals Helps |
|---|---|---|
A.5.1.1 | Policies for information security must be approved and reviewed | Add approval workflows to policy documents to ensure structured review and sign-off by responsible roles. |
A.6.1.1 | Security roles and responsibilities must be defined | Capable Approvals logs who approved what and when, creating accountability for actions taken. |
A.8.2.2 | Information classification and handling | Use Capable to manage approvals for document classification, ensuring sensitive materials follow review protocols. |
A.12.1.2 | Change management process | Require formal approvals for proposed changes to infrastructure, software, or policies within Confluence pages. |
A.16.1.7 | Learning from information security incidents | Add approvals to incident reports and postmortems to verify resolution, lessons learned, and review. |
A.18.1.3 | Protection of records | All approval data is stored in Confluence with timestamps, user actions, and versioning to ensure records remain protected and traceable. |
Clause 7.2 | Competence and training of staff | Use approvals to confirm that training materials are reviewed and acknowledged by responsible personnel. |
Clause 7.5 | Documented information must be controlled | Capable helps enforce document control procedures via approval checkpoints and Confluence's access permissions. |
Clause 9.2 | Internal audit | Use approvals to document and sign off on internal audit findings, plans, and remediation actions. |
📖 Example Use Cases for ISO 27001 Compliance
📜 Information Security Policies: Ensure formal review cycles for every security policy via structured approval macros.
⚙️ Change Requests: Capture who signed off on technical or procedural changes.
🚀 Incident Reports: Assign approvers to verify and review resolution steps.
📆 Scheduled Policy Reviews: Pair with Confluence Calendar to manage annual or quarterly recertification workflows.
📚 Training Records: Create pages with documented training plans and track acknowledgement via approvals.
💡 Best Practices for ISO 27001 with Capable
Add approval macros to all key documents that require evidence of review.
Use labels and Confluence Search to quickly find all documents with approval history.
Maintain structured workflows and assign responsibility to individuals or roles.
Leverage Confluence permissions to control access to confidential documents.
Export approval records when needed for audit purposes.
🌐 Summary
Capable Approvals helps organizations operating under ISO/IEC 27001 requirements streamline compliance by building traceable, access-controlled workflows into Confluence. While ISO 27001 is a process-based standard that focuses on overall security posture, Capable supports your ISMS by ensuring:
Accountability and transparency in decision-making
Secure, centralized storage of approval records
Controlled access and documentation lifecycle management
By embedding compliance into your day-to-day work in Confluence, Capable Approvals becomes a valuable operational and audit support tool.