Integration with Capable Publishing

Capable Approval and Capable Publishing work hand-in-hand to automate, streamline, and safeguard your content workflow in Confluence—from first draft to final delivery.

With this integration, you can ensure that only reviewed and approved content is ever published—whether it’s for internal teams, public documentation, or customer support portals.

🚦 From Draft to Delivery: The Integrated Flow

Here’s how the integrated workflow operates:

1. Draft Content in a Private Space
   Teams create and revise documentation in a private or restricted space (e.g., "Knowledge Drafts" or "Help Center Drafts").

2. Trigger Approval Automatically or Manually

   • When enabled, automatic approval requests are sent the moment a page is created or edited.

   • Alternatively, reviewers can be added manually per page for more control.

3. Approvers Review the Page

   • Assigned reviewers are notified via Slack or email.

   • They review the content and either approve or reject the page.

   • Approval thresholds (e.g., 2 approvals needed, 1 rejection to fail) must be met.

4. Publish on Approval

   • If auto-publish is enabled, the page is automatically pushed to the designated publishing space once approval is successful.

   • If auto-publish is disabled, publishing becomes a manual step, giving teams more oversight.

5. Track Status & Audit Trails

   • Published pages include a full approval history.

   • Status indicators (Pending, Approved, Published, Outdated) appear at the top of each page.

   • Failed attempts or desyncs are flagged for attention.

⚙️ How to Set It Up

Step-by-Step: Approval + Publishing Workflow

1. Enable Capable Approval Go to: Space Settings → Integrations → Capable → Approval

   • Toggle Automatic Approvals ON

   • Add Default Approvers

   • Set Minimum Approvers / Rejections

   • (Optional) Enable Approval Expiry

2. Enable Capable Publishing Go to: Space Settings → Integrations → Capable → Publishing

   • Select the target publishing space

   • Toggle Publish on Approval ON to automate publishing post-approval

   • Configure versioning, visibility, or notifications as needed

🧾 What’s Logged on a Published Page?

Every approved and published page includes:

This is essential for regulated environments and large teams managing a high volume of content.

🧠 Real-World Scenarios

🔐 Internal SOPs

Automatically review and publish IT runbooks only after compliance and security reviews.

📚 Public Help Centers

Draft, approve, and publish to Scroll Viewport or Refined Wiki with full control and traceability.

🧩 KCS Workflows

Support agents create content → auto-approval triggers → content goes live once verified.

🚀 Marketing Rollouts

Route blogs or landing page copy through brand/legal → publish once approved to a public-facing space.

✅ Benefits of the Integrated Workflow

✨ Summary

When Capable Approval and Capable Publishing are combined, your team gets:

• Automated reviews

• Controlled publishing

• Reliable documentation workflows

• Traceability and accountability

No more copy-paste. No missed reviews. Just a smart, secure, and scalable publishing system