# Troubleshooting

Most approval surprises turn out to be one of three things: a comment that was mistaken for an answer, a status that is mid-update, or somebody who cannot see the page.

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## Start here

[Common questionsThe things people ask most, and what to do about each one.](https://help.gocapable.com/approval/common-questions.html)[Known limitationsBoundaries and behaviours that are working as designed, so you can plan around them.](https://help.gocapable.com/approval/known-limitations.html)

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## Still stuck?

Tell us the space, the page and what you expected to happen. If it is about a status that looks wrong, a screenshot of the approval panel and the byline together is the single most useful thing you can send.